Returns
Please do not return any items after 14 days of receipt, or you may forfeit the item(s). If you have any queries please contact our customer services on info@melodypants.com.
PLEASE ALLOW ATLEAST 14 WORKING DAYS FOR RETURNS TO BE PROCESSED ONCE THEY HAVE BEEN RECEIVED.
We recommend tracked parcel services – we cannot refund items that do not arrive at our warehouse. We want to make returning items as simple as possible.
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Products must be returned within 14 days of receiving your order.
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Products must be unworn and unwashed with all tags still attached.
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We only offer refunds onto the original payment method used to make the order.
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Exchanges are not part of our returns policy.
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For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.
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Orders placed separately cannot be returned as one. Combining orders will slow down the refund process!